FAQs for Business Partners 
 
 

    Customers have designated you to act on their behalf. Now you can do so in a much more efficient manner; this will benefit both you and your customer. Online access to customer data and functions will allow around-the-clock management of your customers' needs. <ul> <li>Advertise to prospective clients online from our website</li> <li>Manage all customers using a single UserID</li> <li>Or, create multiple UserIDs to access your entire customer list</li> <li>Organize customers by divisions, which are flexible and based on your criteria</li> <li>Instant availability to usage and pricing</li> <li>Online access to fit your business hours and no long processing times</li> <li>Immediate agent designations by customers, no paperwork, and no delay</li> </ul>
     
    Our online access will allow you to complete requests in an efficient manner, without requiring you to fax or mail in requests. <ul> <li>Easy enrollment</li> <li>Access to multiple account numbers within minutes</li> <li>Access to information on your schedule</li> <li>Eliminate the need for phone calls, paperwork and multiple requests</li> </ul>
     
    The Property Management site is free to residential rental property owners. The site provides the manager with options such as uninterrupted service and automatic billing on tenants when they move. Additional options include: <ul> <li>Add or remove a premise from an agreement</li> <li>Record move-in/move-out meter readings</li> <li>Enter service orders to turn service on or off</li> <li>View and print consumption history of a premise</li> </ul>
     
    Multi-account managers: <ul> <li>Act as the account holder for multiple accounts with a single UserID</li> <li>Change mailing addresses and disconnect services, without calling the Business Center</li> <li>Organize accounts by divisions that you create, based on your company's needs</li> <li>Make changes to multiple accounts with a single online action</li> </ul>
     
    Realtors: <ul> <li>No forms to fill out, no delays - and instant access to the natural gas and/or electric consumption</li> <li>Promotes a faster turnaround for sales</li> <li>Access information for all rate zones with a click of your mouse</li> <li>Multiple requests can be completed in a short session</li> <li>Ability to save and print your documents</li> </ul>
     
    <ul> <li>No forms to fill out, no delays - and instant access to the natural gas and/or electric consumption </li><li>View and print consumption history of a premise </li><li>Access information for all rate zones with a click of your mouse </li><li>Multiple requests can be completed in a short session </li><li>Ability to save and print your documents </li></ul>
                 
Business Partners FAQs, Frequently Asked Questions Business Partners
 
 
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