In her career at Ameren, Oglesby has served in progressively responsible leadership roles contributing to significant gains in customer satisfaction, the development of innovative energy assistance programs, sustainable decreases in uncollectible expense, and the creation and implementation of Ameren Missouri's Smart Meter Program. In 2012, she was promoted to Sr. Director, Customer Experience, forming Ameren's first Customer Experience organization, and later promoted to Vice President, Customer Experience. In this role she was responsible for effectively driving customer-focused strategies to ensure every interaction leads to a great customer experience while leading a company-wide effort on improving customer satisfaction. Since then, Ameren Missouri has won three J. D. Power awards for highest in business customer satisfaction.
Oglesby holds a Bachelor of Science degree in business administration from The University of Illinois and is a Six Sigma Black Belt. Oglesby is passionate about supporting the communities Ameren serves. She is active on St. Louis area non-profit boards.