Need some help paying your bill but not sure what programs you're eligible for?
We've designed a new online experience to show all your eligible options in one spot. Log in or create an online account to view your personalized list.
Getting Started
Check Eligibility
Find out what programs you qualify for by reviewing our eligibility chart.
Find the Program for You
Learn more about the program details by exploring the available options.
Get the Help You Need
Learn more about how to apply in the program details, or find an agency near you that can help you get assistance.
Explore Your Options
If you need help making your payments, programs are available. To get started, review our eligibility chart (PDF), or log in to your online account to quickly and easily explore all the helpful resources and payment assistance options at your disposal.
LIHEAP
In a crisis? LIHEAP provides federally funded assistance to help families manage energy costs.
Learn More & ApplyKeeping Current
A payment assistance program that includes a monthly bill credit, along with help to reduce the total amount you owe.
Get AssistanceKeeping Cool
This program provides up to five bill credits of $50 from May through September. Check eligibility to see if you qualify.
Get AssistanceDollar More
Funded by voluntary customer and company donations, the Dollar More program offers up to $600 per calendar year in assistance.
Take Action
Weatherization Assistance
This program provides energy-saving home improvements at no cost for qualified homeowners and renters.
Learn More & ApplyNew Start Energy Relief
If you have experienced homelessness and are seeking permanent housing, we offer relief from past-due balances.
Get AssistanceClean Slate
Have a past-due balance? Clean Slate clears past-due balances to eligible customers can start fresh.
Learn MoreVeterans Energy Assistance
Active-duty military, veterans and their families can receive up to $600 when they face challenges paying their utility bills. Call 211 for more information.
Need to Create an Online Account?
Our new online account features can help you connect with the right programs to get you the assistance you need.
Payment Agreements and Billing Options
Payment Agreements
See our Payment Assistance FAQs for more information.
Billing Options
Health, Safety and Financial Assistance
No matter what unique circumstances you or your loved ones might encounter, we have ways to help with Medical Hardship relief, Medical Equipment Registry, and Our Caring Contact program.
