Your bill statement was designed with customers in mind, so it's packed with features that make it easy to understand your energy usage and costs. Below are several tools to help you understand your energy bill.
You have the power to choose from several rate options that can help control energy costs based on your energy use.
During summer (June-Sept), energy rates increase to cover the higher demand for cooling homes and offices. Winter rates (Oct – May), are lower than summer rates due to a decreased energy demand. The cost fluctuation is also influenced by the type of energy used: natural gas for heating in winter and electricity for air conditioning in summer.
The FAC provides that 95% of changes in net energy costs are passed to customers. Costs include net fuel (such as coal or nuclear), purchased power and net off-system sales, including transportation. The FAC addresses cost volatility and requires PSC approval before changes. See more information (PDF) or view our video to learn more about FAC.